Customer
service, policies, terms & conditions
Important copyright notice/usage rights
CUSTOMER
SERVICE:Toll free: 800-293-3302 (US and Canada); Local phone: 510-235-0118. We're located in California (PST).
Email: susan@murder-mystery-game.com. Just in case: Alternate email.
Our Guarantee: We love what we do and we think it reflects in how we do business. We're here to provide excellent support. If you have any questions, comments or concerns, contact us and we'll take care of it to your satisfaction.
Our Return Policy: No
returns/refunds accepted after 7 days. If
you're unsure about purchasing, please download a
sample copy of any of the mystery games or call us to
discuss your concerns before placing your order. We're here to provide excellent support and customer service. Also please see: How
Our Games Are Played. 
If
you want to do a mystery game for kids and/or church groups please
click here before ordering.
Our Privacy Policy: We value your privacy as much as we value our own. We will not share (or sell) our customer information with anyone. Plain and simple. You may opt out of our mailing list* at any time by sending us an email. *Our mailing list is comprised of people who have purchased our games, requested information and/or entered our monthly drawing.
Copyright Notice: Any Haley Productions’ game and its related files/documents is the intellectual property of Haley Productions and is protected by copyright laws and international copyright treaties. They are for your use only and may not be distributed or resold to others in any way. They may be used for fundraising events (non-profit). None of our games may be produced as a FOR-PROFIT EVENT or for COMMERCIAL USE without contacting us for our express written permission and to discuss usage (we charge a nominal $12 royalty fee for each additional use of any game $24.95 and under and $20 for the team versions of the games). You may not remove author credit/copyright from any and all documentation including programs, promotional materials, web site(s) and advertising (if any). We do monitor the Internet for cases of piracy and copyright infringement/violations and we will pursue all cases within the full extent of the law.
End Users License Agreement (EULA): Download and use of any game by Haley Productions constitutes your agreement to the terms disclosed below.
NO WARRANTY AND LIMITATION OF LIABILITY: GAMES COME WITH NO WARRANTY AND ARE PROVIDED ON AN "AS IS" BASIS. BECAUSE WE HAVE NO CONTROL OVER THE APPLICATION AND PRODUCTION OF ANY GAME PURCHASED ON THIS SITE, HALEY PRODUCTIONS CANNOT GUARANTEE RESULTS AND WILL NOT BE RESPONSIBLE FOR ANY PERSONAL INJURY, DEATH AND/OR LOSS TO PARTICIPANTS. NO USE OF THESE GAMES OTHER THAN THE STATED ENTERTAINMENT USE IS IMPLIED OR INTENDED. SUCH USE IS THE SOLE RESPONSIBILITY OF THE USER. Your purchase of any game represents your agreement to hold HALEY PRODUCTIONS harmless in the event
Haley Productions reserves the right at any time without liability or prior notice to change the features or characteristics of our games, or their documentation and related materials, or future versions thereof.
BY DOWNLOADING ANY HALEY PRODUCTIONS
GAME, YOU AND ANY SUBSEQUENT END-USER ARE AGREEING TO BE BOUND BY
ALL OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, DO
NOT DOWNLOAD OR USE THESE GAMES.
No part of the website may be reproduced or stored in any other website or in any way without the Haley Productions' prior written permission. Any unauthorized use of any materials contained on this website may violate copyright and/or privacy laws.
Haley Productions provides links to other websites which are not under the control of Haley Productions. These links to third party websites are for informational purposes only. If you decide to access any of these websites, you do so entirely at your own risk, and Haley Productions disclaims any liability associated with material posted by third parties. In addition, reference to any products, services, hypertext link to the third parties does not constitute or imply its endorsement or recommendation by Haley Productions.
These terms and conditions may
not be modified, amended, canceled or in any way altered except by
Haley Productions.
Any rights are reserved by Haley Productions.
